Why was my payment declined

#1 · 2025年3月18日, pm2:21

Why was my payment declined

There are many reasons why a payment was declined or charged back, the most common ones are:

If there has been a previous chargeback on your account and/or credit card, you will no longer be able to use this payment method
You only have three chances to enter the correct data
There is a limit to the number of transactions within 48 hours for credit or direct debit card payments
Insufficient balance on the card
Credit card company did not authorize the international payment
Some credit card companies do not accept (such as VISA Electron and VISA Gift Cards), so please try other options provided

Gold coins cannot be purchased

1. When you click on the gold coin package to purchase, the payment window will open in a new tab or window. If the window does not appear, the reason may be that your browser blocks the pop-up window. There may be an error icon in the browser status bar, click it to find more options and allow pop-ups

If the icon does not appear, follow the detailed instructions for all major browsers:

If there is no error, follow the instructions below depending on your browser:

Gold Coin transfer

When a game world round ends, your purchased unused coins will remain in the game lobby and you can continue to use them in new game worlds.